2026 ifm/GIB Customer Conference
Bringing together customers, partners, and GIB solution experts for two days of customer-led sessions, solution deep dives, and peer connection.
Arrival
3:00 PM
Hotel Check-in
6:00 PM - 9:00 PM
Welcome Reception
Day 1 - Full Day
9:00 AM - 5:00 PM
Conference Sessions
12:00 PM - 1:00 PM
Group Lunch
6:00 PM - 9:00 PM
Group Dinner
Day 1 - Half Day
9:00 AM - 12:00 PM
Conference Sessions
12:00 PM
Hotel Check-out
12:00 PM - 1:00 PM
Group Lunch
1:00 PM
Conference Close
What to expect
Our Customer Conference is designed for the people who work in GIB every day — planners, buyers, inventory managers, production schedulers, and the process owners who connect them.
Expect candid conversations, customer presentations, solution deep-dive sessions, and time to connect directly with peers using the same GIB solutions and navigating the same supply chain challenges you are.
| Cost | No ticket cost; attendees are responsible for flights and hotel |
| Meals | Welcome dinner (Oct. 12); breakfast voucher*, lunch & dinner (Oct. 13); breakfast voucher* & lunch (Oct. 14) |
| Hotel | Group rate available - attendees book and pay individually (see Venue section) |
| Dress code | Business casual |
| Format | In-person only |
*Breakfast vouchers can be used at the hotel restaurant on your own time before the conference starts at 9:00 AM.
For GIB users and the leaders who support them
The conference is designed for daily GIB users, power users, and cross-module process owners. Senior leadership is encouraged to attend to hear customer success stories and engage directly with the ifm/GIB team.
Daily Users
Planners, buyers, schedulers, and managers who work in GIB regularly and want to go deeper on the platform's capabilities.
Power Users
Advanced users managing cross-module workflows or building strategies around GIB's more complex configuration options.
Process Owners
S&OP owners, planning managers, and transformation roles responsible for cross-functional supply chain performance within SAP.
Senior Leadership
Supply chain VPs, directors, and SAP IT roles who are interested in peer insights, customer stories, and the GIB product roadmap.
Session topics
All topics and speakers will be announced as the event approaches. The areas below reflect confirmed and anticipated content themes for 2026.
01
Topic to be announced
Session details will be shared closer to the event.
02
Industry Breakouts
Three concurrent breakouts, each built around GIB modules for a specific industry. Topics vary by room, see below for what each one covers.
03
GIB Product Roadmap
An exclusive look at upcoming developments and enhancements planned across GIB solutions.
04
Customer Success Stories
Hear directly from GIB customers about how they've improved supply chain coordination and operational performance within SAP.
Sessions by industry
Three concurrent breakouts, each covering the end-to-end GIB planning value chain by industry. Choose the room scoped to your industry.
🧪
Process manufacturing
⚙️
Discrete manufacturing
🚚
Wholesale distribution, consumer goods & retail
What you'll take back
Every session is built around operational reality. You'll leave with practical knowledge and peer connections that translate directly into how you work in GIB day to day.
🖐
Hands-on experience
Work through real operational scenarios in interactive breakout sessions structured for your experience level — foundational walkthroughs through advanced cross-module strategy.
💡
Expert guidance
Learn directly from GIB solution experts and practitioners sharing how teams are actually using GIB to solve supply chain coordination challenges inside SAP.
🤝
Peer connection
Connect with professionals navigating the same supply chain challenges you are. Exchange approaches, compare configurations, and tackle shared challenges in a room full of people who understand your context.
$139
per night + applicable taxes & fees
Book before September 21, 2026 to lock in the group rate. The hotel booking link is provided after completing event regisration.
2111 Butterfield Rd. Downers Grove, IL 60515
Open Google Maps ↗ | Open Apple Maps ↗
Free on-site parking at the hotel
rebecca.niemeyer@ifm.com ↗
Reach out for registration help or event questions.
Plan your trip
🛬 Arrival
Plan to arrive mid-afternoon or early evening on Monday, October 12 — in time for the 6:00 PM welcome reception and dinner. Hotel check-in begins at 3:00 PM.
🏨 Hotel Booking
Register for the event first. The booking link is provided in your registration confirmation. Book before September 21 to secure the $139/night group rate.
🍴 Meals Included
October 12: Welcome dinner
October 13: Breakfast voucher for use at the hotel restaurant, lunch, and dinner
October 14: Breakfast voucher for use at the hotel restaurant and lunch
🛫 Departure
Plan to depart mid-afternoon on Wednesday, October 14. Hotel check-out is at 12:00 PM. The conference closes at 1:00 PM, after lunch.